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NexusAgg

Privacy Policy

This policy explains how NexusAgg collects, uses, stores, and protects personal data when you use our website and platform.

Last updated: 16/10/2026

1. Introduction

NexusAgg is operated by Avonhill Regeneration Limited, a company registered in England and Wales.

We are the data controller responsible for your personal data. We are committed to protecting your privacy and handling your information responsibly.

NexusAgg is a business platform used to support quoting, bidding, ordering, fulfilment, ticketing, and related operational workflows between contractors, suppliers, hauliers, waste handlers, and other authorised users.

2. Information We Collect

We may collect personal information that you provide directly to us when creating an account, contacting us, or using the platform.

  • Name, email address, and phone number
  • Company details and account profile information
  • Login and account-related information
  • Information entered into forms, quotes, orders, tickets, notes, and related records

We may also automatically collect technical and usage data when you use the platform.

  • Usage data and activity within the platform
  • Device, browser, and operating system information
  • IP address and approximate location derived from IP
  • Cookies and similar technologies used to support functionality and security

3. Legal Basis for Processing

We process personal data on the following lawful bases:

  • Contract - where processing is necessary to provide and operate the NexusAgg platform and related services
  • Legitimate Interests - where processing is necessary to run, improve, secure, and support the platform and its users
  • Legal Obligation - where we are required to process or retain information to comply with applicable laws and regulations

4. How We Use Your Information

We use personal data to:

  • Provide, operate, and maintain the platform
  • Create and manage accounts and user access
  • Support quoting, bidding, ordering, ticketing, and related transaction workflows
  • Communicate with users about accounts, transactions, and service-related matters
  • Monitor usage, improve functionality, and resolve technical issues
  • Maintain platform security, investigate suspicious activity, and help prevent fraud or misuse
  • Comply with legal, regulatory, and operational requirements

5. Information Sharing

We do not sell your personal data. We may share information in the following circumstances.

Platform transactions

Information submitted as part of operational workflows may be visible to other authorised users involved in the relevant transaction or process. This may include contractors, suppliers, hauliers, waste handlers, and internal company users where appropriate.

Service providers and infrastructure

We use trusted third-party service providers to operate and support the platform. These may include hosting, infrastructure, database, storage, monitoring, and related technical services, including Microsoft Azure.

External APIs and integrations

In some cases, we may use external APIs or third-party data services to support platform features and operational checks. This may include services used to validate, retrieve, or enrich information needed to deliver parts of the platform.

Where such services are used, we only share the information necessary for that specific purpose.

Legal or security reasons

We may disclose information where necessary to comply with legal obligations, enforce our terms, protect our rights, or investigate security issues, fraud, or misuse of the platform.

6. Cookies and Similar Technologies

We use cookies and similar technologies to support the proper operation of the website and platform.

  • Maintain login sessions and authentication state
  • Remember preferences and settings
  • Support security and performance monitoring
  • Understand usage patterns and improve functionality

You can control cookies through your browser settings, although disabling certain cookies may affect how parts of the site or platform function.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format where applicable

Where deletion is requested, we may retain certain records where this is necessary for legal, accounting, audit, dispute, security, or legitimate operational purposes.

In those situations, personal data will be anonymised where possible rather than fully removed where retaining the underlying business record is necessary.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including operational, legal, regulatory, and accounting purposes.

  • Account data - while your account remains active and for a reasonable period afterwards
  • Transactional and operational records, including quotes, orders, and tickets - up to 6 years where required for legal, tax, accounting, or business record-keeping purposes
  • Logs and technical data - typically 30 to 90 days, unless a longer retention period is required for security or investigation purposes

9. International Transfers

Your data may be processed in the UK and in other locations where our service providers operate.

Where personal data is transferred outside the UK, appropriate safeguards will be used where required.

10. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure.

  • Access controls and role-based permissions
  • Authentication and account security measures
  • Secure hosting and infrastructure
  • Encrypted communications where appropriate
  • Monitoring and logging to support security and incident investigation

No system can be guaranteed to be completely secure, but we take reasonable steps to protect the data we hold.

11. Changes to This Policy

We may update this policy from time to time to reflect legal, technical, or operational changes. Any updates will be posted on this page and reflected by the revised “Last updated” date.

12. Contact

NexusAgg is operated by Avonhill Regeneration Limited, a company registered in England and Wales (Company No. 14834323).

Email: sales@nxsaggregates.co.uk

If you have questions about this policy or how your personal data is handled, please contact us using the details above.